Making a Silent ‘Click-To-Call’ Call
A Silent Click-To-Call call is a call that is trigged silently and results in your customer/client being called. This feature can be used any time you need to trigger an automatic phone call as required by your business processes/model.
Example:
At the end of a new customer account signup process you use the Silent Click-To-Call feature to automatically call your customer at his/her telephone number and connect them to your customer service attendant …or simply play a prerecorded thank you message.
The Silent Click-To-Call feature can be used by simply passing some parameters to the Click-To-Call URL and calling the URL via any HTTP Web Request as follows:
Where the highlighted parameters are as follows:
clka: This is the Click-To-Call parameter that identifies the type of call.
For a silent call set to ‘000’.
pin: This is the Account Number of the Click-To-Call Account that is being used.
Example: 5862345
hash: This is the unique Hash Code for the Click-To-Call Account
Example: D3RE33EB2F39FE6043FA879DDXXA5C0F
ctel: This is the callers telephone number.
That is the telephone number of the customer that you would like to call.
This number must be entered exactly as you would dial it from the
PBX (9 + 1 + 5167445555)
Example: 915167445555
NOTE:
The Silent Click-To-Call feature requires you to first setup a Pre-Paid or Post-Paid Click-To-Call Account with applicable credits and other settings.
http://svkwiki.com/wiki/Silent-Click-To-Call